Frequently Asked Questions (FAQ)

Menstrual Cup

  • What is it?

A Menstrual Cup is a bell-shaped silicone device worn inside the vagina during menstruation to collect menstrual fluid. Menstrual Cup provides a viable alternative to sanitary napkins, tampons and disposable sanitary pads.

The reusable menstrual Cup is the most attractive alternatives to other feminine hygiene products. It is an easy to maintain product that is eco-friendly and perfectly fits into the present-day lifestyle of every woman.

  • First time users of menstrual cup must carefully read instructions:

Take one of the following positions to comfortably wear/remove the menstrual cup: Standing, Squatting, sitting on the toilet, standing with one leg up on the toilet or any other that may work better for you.

Find what suits you by doing a few dry runs, that is trying when you do not have your period. During the initial few periods wear and remove in the shower or toilet in case there is a spill.

You should be absolutely relaxed when wearing the menstrual cup otherwise your pelvic muscles will be tense and make the process difficult. While wearing do it smoothly in one go and as fast as possible otherwise the Menstrual cup will pop open at the entrance of the vagina making it difficult to wear. Practising will help a lot and once familiar, you should not take more than a few seconds!

  • How to Use:

Menstrual cup can be comfortably used through teenage to menopause. Menstrual cup is especially very convenient and comfortable, during peri-menopausal phase when the skin becomes dry and the flow becomes erratic. You can use it while at home, in school, in office, during travels, in the gym or sleep in it! Young girls and virgins may find it slightly difficult to wear the Menstrual cup in the beginning, but it eases with continuous practice and usage.

  • Wash your hands under clean running water.
  • Wash and the boil Menstrual cup for 20 minutes in a pan of clean water to sterilise it. Please make sure there is enough water in the pan so you don’t burn out the Menstrual cup.
  • If boiling water sterilisation is not possible then use the specially developed soap strip-Menstrual cup WIPES, to sanitise the Menstrual cup.
  • Wear Menstrual cup immediately after sanitising. Do not keep it anywhere before wearing.


  • Hold the Menstrual cup with clean hands. Place your finger on the rim of the cup and press it down inside.
  • ‘Punch Down’ fold recommended
  • With one side pressed inside hold the Menstrual cup tightly so that the mouth of the Menstrual cup is small making it easy to wear in the body.
  • Once pushed in, release the fold and you should feel Menstrual cup pop open inside. Once it opens you may push it further in such that it creates a gentle suction and a proper seal so that there is no leakage. The knob of Menstrual cup should be even with the vaginal opening.
  • If the Menstrual cup does not unfold, try relaxing your pelvic muscles and using your index finger to check around the sides of the inserted Menstrual cup.
  • It may be necessary to give Menstrual cup a gentle turn in order to create the seal.



Gently wear the Menstrual cup in your vagina.

  • The vaginal canal slopes upwards towards the bottom of your spine. If you’re unsure, first check with your finger. While wearing aim towards the tailbone of your spine and do not push in the Menstrual cup horizontally or vertically. You may use one hand to open the labia and the other to wear the Menstrual cup.



Push the Menstrual cup inside your vagina as far as you are comfortable

  • Menstrual cup will remain in the vaginal cavity; so, do not hesitate while pushing it inside as far as comfortable.
  • When worn properly, you should not feel the Menstrual cup inside you as it will mould to your body shape.
  • Wearing the Menstrual cup is very liberating. Wear it at work, office, home or the gym. You can leave it on at night and sleep in it and even wear it while swimming.


  1. USE FOR 6-12 HOURS
  • Once worn, you can keep the Menstrual cup inside for 6 to 12 hours as it can hold upto 28ml. The usage hours vary for each user depending on her flow. It could be less than 6 hours for users with heavy flow.
  • You will take 2 to 3 periods to understand the continuous usage time.


  • DO NOT try to pull out the Menstrual cup it may cause discomfort.
  • Wash your hands thoroughly with clean warm or cold water and soap.
  • Take any comfortable position. You can stand, sit on toilet or squat.
  • Insert your thumb and index finger to reach the knob.
  • Slide upwards and pinch the base of the cup gently to break the suction.
  • Remove, by tilting it sideways to release the air.
  • Empty the contents into the toilet/sink and wash the Menstrual cup with Menstrual cup wipe.


  • Wash Menstrual cup with clean warm/cold water.
  • Take Menstrual cup WIPE with a dry hand.
  • Wash Menstrual cup with the Menstrual cup WIPE to get a rich lather.
  • Rinse it well to clean it thoroughly.
  • Rewear the Menstrual cup.
  • Wash your hands again.

In case you need to clean and re-wear the Menstrual cup in a Public restroom:

  • Wash your hands well
  • Remove the Menstrual cup, empty it and clean it with a tissue or with clean water – ensure that both water and tissue are unsoiled and free of dirt. You may carry a small bottle of clean water to the public restroom.

How to store menstrual cup after your periods:

  • At the end of your menses, wash, sterilise, dry and store Menstrual cup in the cotton pouch / container it comes in.
  • Do not store it in a plastic bag or an air tight container.
  • In order to sterilise the Menstrual cup, boil the Menstrual cup in a pan of clean water for 20 minutes. Please ensure there is enough water in the pan so you don’t burn out the Menstrual cup.
  • Follow the steps again when you have to use it next month.


  • Can Menstrual cup increase the size of the Vagina?

No. The pelvic muscles are very flexible and they accommodate Menstrual cup easily. Body heat makes silicone soft, enabling Menstrual cup to adopt the body structure after 20 to 30 minutes of being inside. Menstrual cup is used for about six to seven days in a month, which is a short time for it to create any permanent impact on the size of the vaginal muscles.

  • Can Menstrual cup move up inside the body? If yes, how far in?

Yes, Menstrual cup can move up inside the body. The vaginal cavity is about 4 inches deep with the Cervix on the top. So even if Menstrual cup moves up it cannot go beyond the Cervix.

  • Can virgins use Menstrual cup?

Yes. Virginity is not a barrier to using Menstrual cup, but Menstrual cup can rupture the hymen.

  • Can young girls use Menstrual cup?

Yes, Menstrual cup can be used by young girls also. The vaginal muscles are flexible and thus Menstrual cup can be used at a young age. But young girls may need proper guidance and initial hand holding as they may not be comfortable and conversant with their bodies.

  • Does Menstrual cup obstruct urination or bowl movement?

The Menstrual cup is worn in the reproductive cavity (vaginal cavity) which is totally separate from the urinary or the excretory cavities. The reproductive cavity is in the middle of the urinary and the excretory cavities.

  • How to remove Menstrual cup if it moves up inside?

Most important – do not panic if Menstrual cup moves up. It cannot go beyond the Cervix and disappear inside the body. To remove Menstrual cup, sit in a squatting position and put a little pressure like you would during bowl movement. This will push the Menstrual cup down, and you will be able to reach it easily by inserting 2 fingers.

  • How will I know when it’s time to empty my Menstrual cup?

It’ll take a couple of cycles and proper observations to understand the wash time, which varies for each woman depending on the flow. During the initial cycles, you will have to keep monitoring the flow collected in Menstrual cup at regular intervals.

Cotton Cloth Pads

Here we have collected your most commonly asked questions about Eco Femme pads and compiled our answers for you.

  • What is it?

Cloth pads are just like disposables, except you wash and reuse them, therefore saving money and creating less waste.

  • Why would anyone want to wash and reuse a menstrual pad?

Women have been doing it for thousands of years before you. Which doesn’t mean it is old fashioned or even outdated. In fact, it is all the opposite, up-to-date: eco-friendly, health beneficial and cost convenient. You quickly incorporate the routine of changing, soaking, washing, drying and reusing. Many users have reported benefits of feeling emotionally more connected to themselves and their cycle.

  • How do I wear my pad?

The plain uni-coloured fabric is worn facing your body and the patterned leakproof side faces your underwear. The buttons are fastened around your underwear.

  • How do they stay in place?

Our pads have wings which fold around your underwear and are fasted with a press button below. We recommend wearing well-fitting underwear whilst using our pads to ensure the pad fits snugly against your body.

  • How do I wash it?

Cloth pads can be washed easily by hand or in the washing machine. The secret is first soaking the pads in cold water for 30 minutes before washing in up to a maximum of 40 degrees Celsius. Most of the blood comes out in the soaking process. After that, it’s just like washing your clothes.

  • How do I dry it?

Dry on the washing line in full sunlight for best results or tumble dry on low heat.